Return request must be emailed, mailed or faxed to Sideshift. The request should include an itemized list of material, stating the reason for the requested return. Upon approval Sideshift will assign a Return Merchandise Authorization number which must be placed on the return shipping container. Delivery of returned merchandise will be refused and credit will not be issued without written authorization and shipping instructions from Sideshift. All returns must be shipped freight prepaid, and are subject to a minimum 25% restocking charge. No credit will be issued on Sideshift products returned with missing parts. Sideshift will not accept returns after 30 days. Sideshift is not responsible for freight charges on merchandise being returned for credit.