"I can't tell you how much your concern, professionalism and expertise helped to ease a stressful situation for us! It's obvious that your company cares about its customers and the products you sell. Even though I "inherited" the thruster on a boat I purchased last October, you treated me like I was the original buyer. I am 64 years old and this was probably one of the VERY best customer service experiences that I've ever had! You can bet I'll recommend your company to anyone in the marina interested in a thruster. Again, my sincere thanks"