Refund policy
In the unlikely event that you would want to return your Sideshift thruster system, please note the following;
- All returns are subject to a possible restocking charge. We do our best to keep this charge reasonable, but keep in mind that all returns must be inspected, tested, refurbished in some cases, and then repackaged.
- All of these steps have costs associated.
- All return requests must be emailed or initiated by phone with Sideshift. The request should include a reason for return, as well as itemized list of material.
- Upon approval Sideshift will assign a Return Merchandise Authorization number (RMA) which must be placed on the return shipping container.
- All returns must be shipped freight prepaid, and credit cannot be issued on returns with missing parts.
- Sideshift cannot accept returns for products that have already been installed, or for products that were purchased more than 30 days prior to the return request.
